Last Updated: December 2, 2025
1. Introduction
Welcome to myHHBS. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when you inquire about our services or complete intake forms.
Child Information: With your consent, we collect information about the child receiving services, including name, date of birth, diagnosis information, and treatment history, as necessary to provide Applied Behavior Analysis (ABA) therapy services.
Health Information: Medical and behavioral health information relevant to providing ABA therapy services, which is protected under HIPAA regulations.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our ABA therapy services
- Communicate with you about appointments, treatment plans, and services
- Process intake forms and maintain treatment records
- Respond to your inquiries and provide customer support
- Send administrative information and service updates
- Comply with legal obligations and regulatory requirements
- Ensure the safety and security of our clients and staff
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent: We will share information when you provide explicit consent.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as billing services, IT support, and insurance verification, provided they agree to keep this information confidential.
Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect the rights, property, or safety of myHHBS, our clients, or others.
Healthcare Coordination: With your authorization, we may share information with other healthcare providers involved in your child's care.
5. HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled according to HIPAA Privacy and Security Rules. You will receive a separate Notice of Privacy Practices that provides detailed information about how we use and disclose your health information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
7. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt-out of marketing communications
- Receive a copy of your child's treatment records
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are designed for children receiving ABA therapy. We collect and use children's information only as necessary to provide therapeutic services and with appropriate parental consent. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect information from children through our website without parental consent.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
myHHBS
Phone: 1(888) 969-4427
Email: info@myhhbs.com
For HIPAA-related inquiries or to file a privacy complaint, you may contact our Privacy Officer at the address above or file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.